North Star Imaging's COVID-19 Response

Dear Valued Customers,

North Star Imaging (NSI) and Illinois Tool Works (ITW) are closely monitoring the COVID-19/Coronavirus situation and are following the health and safety guidelines set by the Centers for Disease Control (CDC) and the World Health Organization (WHO).

As NSI is a global organization, we are also working in close daily coordination with our parent company, ITW. This ensures that our global staff receives up-to-date information and instructions and abide by the local laws and safety mandates set by the governments where we operate.

At present, our business status is operational with the addition of preventative measures to minimize the risk of exposure. This means that our Equipment Sales, Inspection Services Group and Technical Service teams, at all our global sites, are available to support your needs.

Your employees’ health and well-being, and that of our employees, continues to be our highest priority. We are reinforcing with our employees the need to follow the guidance set by the CDC and WHO to help minimize the risk of exposure to acute respiratory illnesses. Such as, staying home when sick, using proper cough and sneeze etiquette, and practicing good hand hygiene. This applies both at NSI and Customer sites when our employees travel to provide you with service.

We will continue to monitor the impact of this global virus on our employees and keep you informed of our situation as best we can.

Should you have any questions or comments, NSI’s full team is available to answer them and provide continued support to you.

Yours sincerely,

General Manager

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